Shipping Policy

At Loro, we strive to process and ship your orders as quickly and efficiently as possible.

Order Processing:
All orders are processed within three working days. For example, if you place an order on a Friday night, it will typically be processed by Monday, Tuesday, or Wednesday. Processing includes verification of payment, packaging, and preparing the order for shipment.

Shipping Method:
Orders are shipped via surface courier, ensuring safe and reliable delivery to your address.

Customer Responsibility:
Customers are responsible for tracking their shipment and ensuring that someone is available to receive it. If a package is returned due to unavailability at the delivery address, you will be notified promptly.

Reshipping Policy:
Returned items can be reshipped upon request, with additional shipping charges applied. Please contact us as soon as possible to arrange reshipping and ensure timely delivery.

Note:
While we take every precaution to ensure safe delivery, once the product leaves our facility, it is under the customer’s responsibility to track and receive the order.